Franklin, Tennessee

Jessica
Haley

I spend my days building products for the learners education forgot. I spend the rest of my time documenting everything that's been quietly replaced with garbage. Occasionally I write about what any of it means.

View Resume Read the Writing
The Product Work

15 years in the gap between what EdTech promises and what it delivers.

Led product and program teams at WGU, Coursera, and Edmentum. Currently advising Gnosis AI on K–12 AI tutoring. Product strategist, program architect, relentless de-risker of bad bets.

PMP Six Sigma Black Belt Certified Scrum Master
EdTech Product AI in Education 0-to-1 Launches Change Management Dual-Stakeholder Design
Download Resume
Built for Whom — An EdTech PM Series
Read the full series on LinkedIn →
Experience
2025 – Present
Advisor, Product & Strategy
Gnosis AI

Stealth-stage K–12 AI tutoring startup. MVP scoping, hypothesis prioritization, roadmap sequencing. Applied AI-augmented product workflows to accelerate discovery and de-risk early bets.

Jun 2025 – Jan 2026
Curriculum Program Manager
Coursera

Led AI-tool initiatives and enterprise content programs for Microsoft portfolios. 1,850+ assets delivered through Agile intake, sprint planning, and rigorous stakeholder management.

2019 – 2024
Product & Program Leadership
Western Governors University

Progressed from Senior PM to Product Operations Manager. Led WGU's first micro-credential program from blank problem space to 10,000+ students at 92% satisfaction. Managed $15M budgets, 18+ concurrent projects, 40+ PMs. Drove 26% efficiency improvement in nine months.

2010 – 2014
Project Manager, Enterprise Strategy
Dell, Inc.

Managed technology portfolio for 15 corporate enterprise accounts with $25M+ revenue. 125% of targets achieved through strategic solution design and stakeholder relationship management.

The Writing

The Landfill — A Taxonomy of Garbage

A precise, cold, ongoing record of the deliberate, incremental replacement of quality with garbage — across every sector, simultaneously, with no announcement and no number to call. It is working exactly as intended. Send yours.

Issue No. 01

The Landfill: An Introduction
On the deliberate, incremental replacement of quality with garbage. Working as intended.
Exhibit A

Miscalculation
I spent $58,616 protesting a $14 surcharge. The ROI conversation is closed.
Filing continues

More exhibits incoming

The Gravestone — Essays & Fiction

Personal essays, philosophical meditations, and absurdist fiction on digital consciousness, human connection, and what it means to be alive right now. Published on Substack.

Read on Substack →
About

Jessica Haley
Jessica Haley
Writer · Product Leader
Franklin, Tennessee

Product thinker. Digital philosopher. Taxonomist of things that are broken on purpose.

I've spent 15 years in the gap between what learning technology promises and what it actually delivers — leading product and program teams at WGU, Coursera, and Edmentum, and now advising Gnosis AI on the next generation of K–12 tutoring.

The Gravestone is my Substack on digital culture, consciousness, and what it means to build anything at all. The Landfill is an ongoing taxonomy of everything quietly replaced with garbage while we were busy acclimating.

These things are not unrelated.

Education

MBA, Digital Product Management — Western Governors University

MA, Literary Studies — Georgia State University

BA, English — Middle Tennessee State University

The Publications
Built for Whom

EdTech PM series · LinkedIn

The Landfill

Corporate dystopia taxonomy · Substack

The Gravestone

Essays & absurdist fiction · Substack

Selected Presentations

Lean in to Gain More: Moving Your Traditional PMO Toward an Agile Environment — Music City Agile 2023

Modern Magicians: Embracing the Impossible in PM — Owl Summit 2021

Empathetic Leadership: Developing Authentic Connections — Women in Higher Education TN 2019

Let's Connect

Open to Senior PM and Director-level product roles in EdTech and adjacent sectors. Available for fractional, advisory, and ghostwriting engagements. Always interested in people who have garbage to report.

jessicahaleygraves@gmail.com linkedin.com/in/jessicashaley The Gravestone on Substack Submit to The Landfill
Currently Open To
Senior PM · EdTech Director of Product Fractional PM Advisory Ghostwriting
HR / Workforce Tech AI in Education Healthcare Tech SaaS